TOPIC 01 / 05
Start with the company—not the pitch.
Check the credentials and the actual conduct. A familiar logo or a confident salesperson is not independent verification.
Your first move
Look up the contractor yourself. The company on the agreement should match the licensed business.
- Match the names. Compare the salesperson’s company, contract, payment recipient, and ROC record. Ask about any mismatch.
- Check the scope and current status. Confirm the license covers the proposed work. Ask for insurance information and references, then verify them independently.
- Ask for proof of the problem. Request photos, locations of damage, and the reason a repair or replacement is recommended. Stay off the roof; document safely from the ground.
Warning signs worth pausing for
Pressure to sign immediately, cash-only demands, blank paperwork, refusal to provide copies, unexplained fees, and guarantees about insurance are reasons to pause and verify. Never permit manufactured damage or sign a false invoice.
An out-of-state address or a knock at the door does not, by itself, prove fraud. Judge the company’s credentials, agreement, and behavior.
