AniPros for homeownersEspañol ROOF & INSURANCE GUIDE

DO NOT DELAY CHECKING YOUR OPTIONS

Already signed
or paid?

Save your documents, check applicable cancellation rules, and seek independent help promptly.

Check cancellation information

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Already signed or paid? Start here.

Save the record and act promptly. Do not rely on an online checklist to decide whether a deadline has passed.

  1. Keep every document. Save the whole agreement, attachments, inspection forms, ads, photos, messages, receipts, and signing/payment dates.
  2. Check cancellation options now. Review the applicable rules and written-notice requirements. Get independent Arizona legal advice for deadlines, transferred rights, liens, and disputed fees.
  3. Protect your home and accounts. Tell your insurer about inaccurate claim information and your bank about disputed payments. Arrange appropriate temporary protection. Call emergency services for immediate danger.

A complaint does not necessarily cancel a contract or pause a deadline. Keep the records and get advice on the steps your situation requires.

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Check your cancellation options before time runs out.

Not every roof contract has the same cancellation deadline. Where you signed, the storm circumstances, and legal exceptions can change your options.

Important scope limitation

These special storm rules apply only when the legal conditions are met: direct damage from a catastrophic storm in an insurer-designated area, a licensed contractor, and a buyer who lives or plans to live in the home after the work. They do not automatically cover every roof agreement.

4 business days

To cancel a covered storm contract for any reason after signing.

72 hours

A separate cancellation right after the insurer notifies you that the claim was denied.

50% maximum

The most a contractor can require at signing for a covered storm contract.

Put cancellation in writing and keep proof. The storm statute specifies notice to the contractor’s address in the contract, stating your intent not to be bound. Get independent help promptly if the deadline or delivery method is unclear.

What happens to your payment if you cancel?

For a cancellation under the covered storm law, payments must be returned within 10 days. A contractor may retain reasonable payment for emergency services if it provided a detailed description and itemized charges.

The law says: refunds, changes, and emergency work

The refund includes payments and notes or other evidence of debt. Covered contracts must include both cancellation statements in at least 10-point bold type. Changes to the work order require the homeowner’s signed written change order. The contractor must immediately disclose cancellation of its workers’ compensation coverage in writing.

For claims covered by this section, repairs must wait for the insurer to approve or deny the claim, except work needed to prevent further loss. Promises to pay a deductible, deductible payments, and direct or indirect deductible rebates are prohibited.

Was the agreement sold at your home?

A separate three-business-day cancellation rule may apply. Qualifying Arizona home-solicitation sales generally allow cancellation until midnight of the third business day after signing. The FTC also covers certain sales at a home or temporary location.

The law says: scope, notices, and exceptions

State and federal coverage, notice requirements, and day-counting rules differ. Some emergency situations have exceptions. Required contract and cancellation documents use the sales presentation’s language under the applicable rules. Verify your circumstances promptly instead of assuming every agreement has the same deadline.

This guide is not a cancellation notice. Reading it or contacting AniPros does not notify another contractor that you are canceling.

Official sources for this topic
Arizona storm-repair protections (opens a new tab)Arizona home-solicitation cancellation (opens a new tab)Arizona cancellation-notice requirements (opens a new tab)Arizona home-solicitation exceptions (opens a new tab)FTC: when the Cooling-Off Rule applies (opens a new tab)